ESOS Requirements

ESOS Requirements

The Australian Federal Government regulates higher education through the Education Services for Overseas Students (ESOS) Legislative Framework. This protects your rights by ensuring that your education is the highest quality and that you will be treated fairly. It ensures our professionalism, reliability and ethical standards, which all our staff uphold, and all our policies and procedures reflect. MHE does all it can to ensure that our education agents understand Australian international education, obey all Australian laws and act with honesty and integrity.

For full details of the National Code of Practice, see: Education Services for Overseas Students (ESOS) Framework – Department of Education, Australian Government.

MHE and all of its courses are registered with the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). MHE will never promote or offer any course to overseas students unless it is registered with CRICOS. All advertisements for MHE courses will state the CRICOS code for that course, or else clearly state that the course is available for domestic students only. We will always make sure that any information available to overseas students is never false or misleading, that it is written in plain English and that it helps students make well-informed decisions about their education. In particular, advertising for overseas students must never misrepresent or lie about:

Overseas applicants will only be considered for courses offered full-time and face-to-face. MHE cannot accept an overseas student transferring from another provider if:

Letters of Offer will explain overseas students’ requirements under the ESOS Framework. When a new student enrols, MHE and the student will enter into a written agreement, which the student must accept no later than that the time they pay tuition fees. 

MHE will help overseas students adjust to study and life in Australia by providing services and information to support students’ safety, welfare, legal rights and transition to Australian student life. MHE will monitor overseas students’ progress to ensure that they are able to complete their course within the duration stated on their Confirmation of Enrolment.

MHE must make sure that all information it holds about overseas students is up-to-date and accurate. If any of that information changes, you must notify MHE with five working days. MHE will keep copies of students’ signed agreements and receipts for tuition fees for at least two years after they finish studying at MHE.

Students have the right to appeal any ruling against them within twenty working days, first internally and then externally.

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